CleanSlate Notice
on Coronavirus (COVID-19)

CleanSlate remains committed to putting patients first and providing uninterrupted access to care while we navigate COVID-19. The care and safety of our patients, visitors and colleagues is our highest priority.

CleanSlate is committed to providing high-quality addiction treatment throughout the outbreak. We continue to offer access to our essential health care either in-person or via Teleheath as appropriate for your city as well as personal health status. 

What is CleanSlate doing?
We are following CDC guidance and taking proactive steps to protect our patients and colleagues. There are four key elements to our focus to ensuring we can continue to provide life-saving addiction treatment in a safe environment.

  • Uninterrupted access to Care – We continue to put the needs of our patients first and are committed to providing addiction treatment to those who need it.
  • Decontamination/Cleanliness – We have implemented heightened cleaning and disinfection protocols at all of our centers.
  • Containment – We are working hard to keep our centers safe. We require all colleagues to stay home if they are sick. If you feel sick, please stay home and contact your primary care provider. Please call your center and we will work with you to fill prescriptions and provide treatment remotely.
  • Telehealth appointments are available as needed and appropriate. 
  • Communication – We are committed to sharing quality, accurate information to help ensure you stay well.

Should you keep your treatment appointment?
If you are struggling with addiction, you should still seek or continue treatment. Starting or continuing treatment can also help your body regain strength and improve your overall health to better resist illnesses. 

What should I do if I am sick?
If you are feeling sick, please stay home and contact your primary care provider. If you have an appointment at a CleanSlate Center, please call instead of coming into the center and we will get you set up for a telehealth appointment. To find the phone number for the CleanSlate center nearest you, visit Please also see our Telehealth page for more information. 

For more information about what to do to keep yourself and others safe when you are sick, visit the Centers for Disease Control and Prevention.

How does COVID-19 spread and what are the symptoms?
COVID-19 is primarily spread through respiratory droplets, which means to become infected, people generally must be within six feet of someone who is contagious and come into contact with these droplets. It may be possible for a person to contract COVID-19 by touching a surface or object with the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. CDC COVID-19 Self Checker

Symptoms of COVID-19 appear within two to 14 days after exposure and can include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. 

How can I best protect myself from the virus?

Take individual prevention actions, including:

  • Wear a mask, covering both your mouth and nose.
  • Maintain social distance. Avoid close contact (within 6 feet).
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze with a tissue then throw the tissue in the trash. Use the inside of your elbow if a tissue is not readily available. Do not use your hands.
  • Stay home when you are or feel sick.
  • Clean and disinfect frequently touched objects and surfaces often.
  • It’s currently flu and respiratory disease season and the CDC recommends getting vaccinated for the flu, taking everyday preventive actions to stop the spread of germs and taking flu antiviral medications, if prescribed.

Additional Resources
For full prevention and risk management guidance, visit the Centers for Disease Control and Prevention.

Open letter to CleanSlate patients: download here


Medical Disclaimer

The information provided on this page is intended for your general knowledge and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose COVID-19 or other respiratory diseases or illnesses without consulting your health care provider. Please consult your health care provider with any questions or concerns you may have regarding your condition. For up-to-date information on COVID-19, visit the CDC’s coronavirus disease 2019 situation summary page.