Thank you to Rachael Morones, Center Manager in Anderson, IN for sharing this week’s employee spotlight on Susan Poole, Medical Assistant in Anderson.  Susan embodies Warrior Spirit and demonstrates how even the smallest gestures can make a big impact on our patients and their families.  Thank you, Susan, for all that you do!

Balloons 4.3.19“Susan Poole, Medical Assistant in Anderson, IN often brings cheer and sunshine to the little ones who come in the office by making them balloons. 

This has been going on for a few years in the office and children know to ask and that there is a surprise new color or shape each week.  This act of service brings cheer to the little ones and big people too. This small act of kindness makes a lasting impression on our patients.

Susan is appreciated here and vital to the mission of this organization.  Daily, she pours her kindness, compassion and consideration out to our patients.  Anderson staff wants to say THANK YOU to Susan for her service!   She along with Dr. Barker have spearheaded an incredible plant display to share with patients the week prior to Easter.

These woman are examples each day of how kind words and personal consideration for others one-at-a-time makes the world a better place!  Thank you Susan and thank you Dr. Barker for being servant leaders!”

Pictured above: Susan Poole, MA on the left along with patient Bonnie on the right. 

If you have an employee you would like to spotlight, please share with us at


Juliana Dalessandro

Juliana Dalessandro is the Manager of Organizational Culture & Engagement for CleanSlate, a leading national medical group that provides office-based outpatient medication treatment for the chronic disease of addiction, primarily alcohol and opioid use disorders.