Warriors for Hope,

As you are aware, the Coronavirus (COVID-19) is continuing to make national headlines as more cases are confirmed. CleanSlate is closely monitoring the spread of the illness throughout the United States and has proactively formed a taskforce, with support from our infectious disease specialist, Dr. Phyllis Losikoff, and myself, to ensure our organization is prepared for any potential impacts to our centers, patients, and colleagues. We will be sending frequent communications, either daily or as needed by email with the subject heading ?CleanSlate Coronavirus Update.? 

Important things to note:

  1. While great strides are being made in understanding coronavirus, there is still much that is unknown about how much it might spread and how long will it remain a health concern. Things change daily, so our assessments and instructions to appropriately care for patients and protect colleagues will change. We will provide frequent updates to keep pace.
  2. In the United States the current risk of infection remains low. The risk of exposure to flu and cold is much higher at this time than for coronavirus.
  3. CleanSlate is committed to providing uninterrupted access to addiction care and treatment. We will take steps to mitigate spread of infection, and if need be, work remotely with patients who are quarantined or ill to ensure their access to medication and clinical support.

How to Protect Yourself/Patients from Coronavirus:

o    Stay home if you are sick with cough, fever, and/or flu-like symptoms.

o    Wash your hands often with soap and warm water or use an alcohol- based gel.

o    Avoid touching your eyes, nose and mouth.

o    Cover your mouth when you cough or sneeze. Use a tissue or your inner elbow, not your hands.

o    Clean things that are frequently touched (like doorknobs and countertops) with household cleaning spray or wipes.

New Center Protocols:

o    Wipe down all surfaces, desktops, countertops, doorknobs, and other frequently touched surfaces with cleaning sprays and wipes twice a day starting immediately.

      • MAs/MRs will wipe down all surfaces in public areas, waiting rooms, lab, and bathrooms twice a day (at mid-day and end of day).
      • Providers will wipe down exam rooms twice a day (at mid-day and end of day).

o    Center Managers will receive three posters to print, laminate, and display at centers to inform and help prevent the spread of illness. The posters will be hung in the waiting rooms, near bathrooms, and in hallways.

o    Patients who are coughing or sneezing will be asked to put on masks while they are at the center. Currently coronavirus is not circulating in communities where we have Cleanslate clinics, nonetheless, we are employing these measures to protect against spread of all respiratory viruses, including flu and coronavirus.

      • Please note that masks are to be worn only by those currently experiencing signs of illness in order to minimize the spread of respiratory infections. 
      • The masks are not intended to be worn for protection against getting an infection, nor are they proven effective to do so.
      • Masks should be provided to these patients upon entry to the clinic or at check in at the front desk. Please do not leave boxes of masks out for patients to take.  There is currently a shortage of masks and our supply must be used to protect our staff and patients.

Important Information Regarding International Travel for Employees and Staff

  • At this time, all CleanSlate colleagues are expected to follow federal travel recommendations by avoiding unnecessary travel to China, Iran, Italy, South Korea, and Japan.
  • If you or a member of your household travels outside of the country (to and from any country) during the next few months, you must reach out to  hr@peopleservices.com PRIOR  to returning to work in order to be cleared to return to the office or clinic.

While coronavirus is a novel illness and the Centers for Disease Control (CDC) is working diligently to learn more about it, what we do know is:

  • Coronavirus is transmitted similarly to the flu virus through respiratory droplets and contact with contaminated surfaces (for up to six hours).
  • Corona virus seems to spread like the common cold. It is a bit more contagious than the flu, but much less contagious than the measles.
  • Most healthy people who contract the illness will fully recover. Those with existing chronic illnesses appear to be most affected by the virus.

CleanSlate will take proactive steps to protect the workplace in the event of an infectious disease outbreak. It is our goal during any such time period to strive to operate effectively and ensure that all essential services are continuously provided and that colleagues and patients are safe within the workplace.

We are committed to providing you with timely updates regarding coronavirus if the spread of the virus impacts any CleanSlate locations, policies or procedures.

Should you have any questions or concerns, please send them to warriorsforhope@cleanslatecenters.com.



Tracey Cohen M.D.

Dr. Cohen, Chief Clinical Officer of CleanSlate, is responsible for the clinical and quality oversight of CleanSlate’s services as well as continuous improvement and development of CleanSlate’s model of care. A part-time clinical provider at CleanSlate since 2010, Dr. Cohen joined the CleanSlate leadership team full-time in the summer of 2018, bringing over seventeen years’ experience of leadership in direct care, managed care, and public policy. Board certified in Addiction Medicine and Family Medicine, Dr. Cohen is widely recognized as a leader in substance use disorder care, health care integration, primary care, and chronic pain management. In her previous roles as Medical Director of Neighborhood Health Plan of Rhode Island and as Medical Director of Behavioral Health and Quality at BCBS Rhode Island, Dr. Cohen led initiatives that expanded access to addiction treatment across the state and served as regional and national models. Dr. Cohen earned a Bachelor of Arts degree in psychology from Barnard College and a Doctorate in Medicine from University of Pennsylvania School of Medicine where she was one of the six inaugural Twenty-First Century Scholars.